Client Reviews & Testimonials

"Perfect service！"

"She is very professional and has a high sense of responsibility. She helped me find the most suitable house for us and I am very satisfied. If someone around me plans to buy a new house, I would recommend her as an agent without hesitation."

"Tina Chao was very professional, highly prepared, sincere and knowledgeable about the market. She was a pleasure to work with. I highly recommended Tina Chao. She is awesome!"

"Nice and have personal touch, responsible"

"Tina is a gem and very knowledgeable. She is always cheerful, friendly and accessible. She is a problem solver, anticipating all challenges with solutions."

"1)Provide buyers with accurate and effective information enthusiastically,thoughtfully and patiently. 2)Tina's agent is not only experienced and familiar with all the real estate selling and buying processes in this senior community,she has won the buyer's gratitude and praise! Thank you very much!"

"I was overall satisfied with Tina and definitely recommend her"

"Tina was very professional and knowledgeable when she was the Realtor of a property we rented. When we decided to look for a place to buy, I researched her listings and as soon as I reached out to her, she immediately responded with a wealth of information. Additionally she accepted that our particular situation was complicated. That never deterred her."

"I’m incredibly pleased with the service I received from Tina Chao for my home purchase."

"I like Laguna Woods. Buying a property in it, though, turned out to be a conundrum. The information I received was very confusing. Then I found Tina Chao. Realizing that I was totally ignorant about buying a co-op unit, Tina very patiently explained the entire process. I am very pleased and grateful that I found Tina."

"Tina is the best broker in the area! I have never worked with such an experienced, patient and responsible broker. From the time my parents rented a place in Laguna Woods until they bought their own house, Tina has been patiently recommending the right unit for us. Even if there is a small problem after moving in, Tina always came to solve the problem in person. We are lucky to be her clients!"

"Tina was excellent in communicating from our initial contact to the ultimate sale. She was always on top of things to make sure bases were covered. I have dealt with many real estate professionals, and she stands out among the best."

"Tina is very patient to listening our needs,and helped us find the house that exactly we need. Tina was following up every step during the purchase. She is experienced and responsible."

"Tina was a professional from the beginning of the sales process to the end, with continual updates as we progressed. She was always on top of things to make sure all bases were covered. I have dealt with many real estate professionals, and she stands out among the best."

"Tina Chao was recommended to me by my friends. Tina went far beyond a normal real estate agent. She went over all the procedures that I would have to perform, and to be honest, since I was nervous about buying, she often took me by the hand to make sure everything was done correctly. I am so grateful to have worked with Tina."

"Tina did an outstanding job assisting us with the purchase of our condo. She is very knowledgeable about the local market, and always gave us text, email and call updates on market information. She is very detail-oriented. We are very happy with the outcome and would highly recommend Tina to anyone buying or selling in Laguna Woods."

"Excellent feedback and positive comments from my referring friends due to her past experiences with Tina. Tina is very thorough and thoughtful throughout the purchasing process. A kind and considerate agent. Very professional, easy going, and a responsible person. She took excellent care of our needs. Excellent agent! 5-star service!"

"My experience working with Tina was exceptional. I would highly advise anyone looking for real estate services to hire her. She is knowledgeable and a hard worker. Her accessibility and good listening skills have made her a true professional. I am incredibly pleased with the service I received from Tina Chao for my home purchase."

"Tina Chao is a fantastic broker. She has all the qualities one would want in a broker. She is kind, patient, pays attention to details and knows Laguna Woods like the back of her hand. She made purchasing our condo easy. We are so glad to have Tina as our agent."

"Tina is a very knowledgeable and very professional real estate agent. Starting from the property searching through to escrow closing, she was very helpful and very detail-oriented with everything. She has the passion to serve her customers. She is very patient in listening to our needs and helped us find the house that exactly met our requirements."

"Tina's not only experienced and familiar with all the real estate selling and buying processes in this senior community, she has won the buyer's gratitude and praise! She provided us with accurate and effective information enthusiastically, thoughtfully and patiently. Thank you very much!"

"Very efficient, effective and knowledgeable professional, would recommend Tina Chao."

"Tina Chao was an absolute pleasure to work with as a buyer's agent. We just closed on a house in Laguna Woods Village for our parents who currently live in New York. Tina helped us coordinate the purchase and escrow process without our parents needing to fly out. She was an excellent tour guide and even helped us sell our very hesitant dad on the idea of moving to the West Coast. I give my highest recommendation for working with Tina in the Laguna Woods area."

"Tina worked tirelessly to help me find a property that met my needs and preferences—and in my budget. The inventory for buyers was minimal. She scouted out properties and ultimately found one that accommodated my needs and wants. She answered many questions and was able to recommend specialists I’d need along the way, and was kind and always willing to go the extra mile. I recommend her highly."

"We purchased a house from Tina in April 2022. She is a superb agent who worked tirelessly in helping us to process the entire transaction. She was very knowledgeable about the local market, and always accessible by text, email, and call. We felt extremely comfortable working with her because she is very detail-oriented. After the closing, she even assisted us in finding contractors. Overall, we were very grateful for her expertise and assistance."

"I met Tina for the first time when I decided to sell my mother-in-law's condo in Laguna Woods. I was very impressed and convinced that she knew a lot about the area. She explained clearly and guided me in selling a condominium property under a Co-op/HOA arrangement. It was not an easy one but she made it look so easy and everything was done in a timely manner. She was there for me each time I had any questions or concerns. I have a high regard for her service and will definitely use her again."

"Tina performed over and above my expectations. She did an excellent job in helping me find a home in Laguna Woods. She worked tirelessly to help me find a property that met my needs and preferences. I could not be more pleased with the outcome."

"Tina Chao is the BEST. I was living in New York City and met Tina Chao during one of my visits to Laguna Woods. At that time, we couldn’t find a home I like. Tina paid attention to all listings and found a good unit and then face time with me. The unit Tina chose for me met all my requirements at a very good price. I am very pleased with my home in Laguna Woods and would recommend Tina Chao to anybody who is looking for a home in Laguna Woods. Tina真是一个好经纪，她对自己的要求是，照顾好每一个客人。她会把客户可能会出现的问题，困难，需求提前想到，事先做好充分的准备，尽最大的可能满足客户的要求。而且还有非常好的售后服务，例如我人在纽约，拜托她帮我买一个适合我的房子，所有手续等等都是tina打理的，后来因为疫情，我被困在纽约一年多，她把房子照顾的非常好，现在我住进了这个干净舒适家，我只想由衷地对Tina说谢谢，我非常庆幸有Tina 做我的经纪，现在我幸福感满满，还想对Tina 再次表示感谢！！！"

"From the very beginning Tina Chao was totally organized. Through the whole experience everything was handled in a timely manner. Inspections were scheduled and she was here to make sure everything was done in a timely manner. She returned call and e-mails immediately. We used DocuSign which made the process so much easier. Tina kept me totally informed as to the process and any issues that need to be dealt with. I would highly recommend Tina Chao to anyone thinking of selling or buying a property."

"Tina Chao is very detail oriented, we are very satisfied."

"Miss Tina Chao is excellent ."

"Tina is a true professional and we had an excellent home buying experience working with her. She goes above and beyond for her clients and we couldn’t thank her enough!"

"Tina is extremely efficient, shares information clearly and timely, goes above and beyond of what is expected of a realtor. I really enjoyed working with her and would recommend her to friends and family."

"I would be happy to have Tina as my agent if I buy another residence nearby."

"I felt comfortable with Tina upon meeting with her. She was punctual, warm, patient, professional, courteous, and always followed through with prompt communication. Tina's sales strategy was right on target. We received 3 offers the day after the house went on the market! All 3 were above asking price. I could not be more pleased with the result, as well as the entire process. Unfortunately, I live out of state, or I would be using Tina for ALL my real estate needs! My experience was fantastic all around! Kudos to Tina and Laguna Premier Realty!!!"

"tina chao is not only the most hard working real estate agent i have ever dealt with, she is also the kindest, most helpful and organized person who brings her life skills into her work....she did everything she could to help me...she responded to every request and call and went above and beyond to the last moment. i think she is a wonderful person and best real estate agent ever. she helped in the most gracious, determined and enthusiastic way to sell my property and she found a buyer in less than 24 hours for an all cash sale!!!!!!! everyone was very nice and helpful, but tina was amazing. if you are looking for a great real estate agent, you could not do better than working with tina chao! thank you so much...jacqueline klein"

"Just want to thank Tina very much for all of her assistance. It is wonderful to work with someone like Tina. Thank you for your professionalism, the handling all the documents in a timely manner, and for caring. I highly recommend her. Thank you!"

"It has been a delight working with Tina Chao very much. She was always able to help in any way she could and very responsive to my needs. There were several situations that came up while I've been renting in Laguna Woods, and I was able to call on her and she directed me to the right people, or someone that would direct me. She's a wonderful person, very respectful and professional. Would recommend her."

"Comprehensive professional knowledge, enthusiasm for customers; thoughtful; very satisfied!"

"Thank you for your stellar customer service and knowledgeable expertise."

"Tina was professional, courteous and very knowledgeable. She found us the perfect property after a two year long search in Laguna Woods. She's a stellar addition to your office. Thank you for working with us through the challenging process of purchasing a home in Laguna Woods, not an easy endeavor. I would not hesitate referring Tina to anyone searching for a property in Laguna Woods."

"Tina is a lovely hard working Lady .I respect that very much. Tina Chao had always time to answer every question in person and by phone. That alone is a rarity today."